Privacy Policy

Last Updated: 20 May 2024

At REFLEX Sales Shop, your privacy and trust are as important to us as your performance in the ring. We are committed to protecting your personal information with the same intensity you bring to your training. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website boxinggearssale.com or make a purchase from us.

1. Information We Collect

To provide you with a seamless shopping experience and deliver world-class boxing and fitness equipment, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed directly by our secure payment partners), PayPal account information, and billing address. We do not store your full payment card details on our servers.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services, including the pages you view, the products you browse, and your navigation path through our site.
• Communication Data: Any correspondence when you contact our customer support team at [email protected].

2. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing and fulfilling your orders for boxing gloves, punch bags, training equipment, and accessories.
• Providing customer support and responding to your inquiries about our products.
• Improving our website, products, and services to better serve the fighting and fitness community.
• Sending you important account updates, order confirmations, and shipping notifications.
• With your consent, sending marketing communications about new products, promotions, and training tips relevant to serious athletes.
• Preventing fraud and enhancing the security of our website and services.

3. Data Sharing and Disclosure

We respect your privacy and only share your information in the following circumstances:

• Payment Processors: We share necessary payment information with our PCI-DSS compliant partners (Visa, MasterCard, JCB, PayPal) to process your transactions securely.
• Shipping Providers: We share your delivery address and contact information with trusted logistics partners to deliver your training gear worldwide (excluding Asia and certain remote areas).
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We maintain your information on secure servers protected by advanced security measures:

• 256-Bit SSL Encryption: All data transmitted between your browser and our website is encrypted using enterprise-grade 256-bit SSL technology, ensuring your personal and payment details remain confidential.
• Limited Data Retention: We store your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
• Secure Payment Processing: Your financial data is handled directly by our PCI-DSS compliant payment partners who maintain the highest security standards in the financial industry.

5. Your Rights

As a valued member of the REFLEX community, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of any incomplete or inaccurate data we hold about you.
• Erasure: You can request deletion of your personal information where there is no good reason for us to continue processing it.
• Objection: You can object to processing of your personal information for direct marketing purposes.
• Data Portability: You can request the transfer of your personal information to another party in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for the operation of our website, including processing your purchases and maintaining your shopping cart.
• Analytical Cookies: Allow us to recognize and count the number of visitors and see how they move around our site, helping us improve how our website works.
• Functionality Cookies: Used to recognize you when you return to our website and personalize content to your preferences.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed to make our advertising more relevant to your interests.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. International Data Transfers

As we serve a global audience of boxing professionals and serious athletes, your information may be transferred to and processed in countries outside of your country of residence, including the United Kingdom where our company is based. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last Updated” date and we will notify you of any material changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our team at:

Thank you for trusting REFLEX Sales Shop with your training needs and your privacy. Now get back to work – greatness awaits.